Avoid These 5 Errors to Attract More Clients for Your Builder’s Warranty Inspections

5 Errors That Can Sink Your Builder's Warranty Inspection Program
Key Takeaways
Skimping on Education

Builder’s warranty inspections are different from standard inspections. Invest in specialized training to avoid confusion and ensure success.

Poor Communication with Builders

Build respectful relationships with builders, as they also aim to keep homeowners satisfied. Treat them as partners, not adversaries.

Inadequate Documentation

Use detailed notes, photos, and reporting software to ensure your reports are clear and helpful in any disputes between homeowners and builders.

Neglecting Customer Service

Provide post-inspection follow-ups and be available to answer homeowner questions, as great customer service is key to your reputation.

Welcome, home inspector pros! Ready to dive into the world of builder’s warranty inspections? Before you take the plunge, let’s chat about some common pitfalls that could turn your exciting new venture into a bit of a belly flop. Trust me, I’ve been there, and I’m here to help you avoid the same mistakes I made when I first started.

The Wake-Up Call

Picture this: It’s a crisp autumn morning, and I’m standing in front of a newly built home, clipboard in hand, ready to tackle my first builder’s warranty inspection. I felt like a superhero, cape and all (okay, it was just my windbreaker, but you get the idea;). Fast forward two hours, and I’m drowning in confusion, the homeowner is frustrated, and the builder is giving me the stink eye. Not exactly the smooth sailing I had imagined!

Sound familiar? Or maybe you’re hoping to avoid this scenario altogether? Well, buckle up because we’re about to navigate the choppy waters of builder’s warranty inspections together.

Error #1: Skimping on Education (All Of My Inspectors Were Building Code Certified)

Here’s the deal: builder’s warranty inspections are a whole different ballgame from standard home inspections. I learned this the hard way when I confidently waltzed into my first warranty inspection, only to realize I didn’t know my AIA contracts from my elbow.

Pro Tip: Invest in specialized training for builder’s warranty inspections. Trust me, it’s worth every penny. Have you considered courses from organizations like InterNACHI or ASHI specifically for warranty inspections?

Error #2: Misunderstanding the Scope

Remember that confused homeowner I mentioned earlier? Yeah, that was because I didn’t clearly explain what a builder’s warranty inspection actually covers. Spoiler alert: it’s not everything in the house!

Pro Tip: Create a clear, easy-to-understand document outlining what is and isn’t covered in a builder’s warranty inspection. Maybe even throw in some fun graphics – who doesn’t love a good flowchart?

Error #3: Poor Communication with Builders

Oh boy, this one’s a doozy. In my early days, I treated builders like the enemy. Big mistake. Huge. It turns out, most builders actually want to do right by their customers. Who knew?

Pro Tip: Establish a professional, respectful relationship with builders. Remember, you’re all on the same team – Team Happy Homeowner. Have you thought about reaching out to local builders to introduce yourself and your services?

Error #4: Inadequate Documentation

Picture this: You’re in the middle of a dispute between a homeowner and a builder. They both turn to you and say, “But what did your report say?” And you realize your report is about as clear as mud. Oops.

Pro Tip: Invest in good reporting software and take detailed notes and photos. Your future self will thank you. What’s your current reporting process like? Could it use a little TLC?

Error #5: Neglecting Customer Service

Here’s a hard truth: in the world of builder’s warranty inspections, your technical skills are just the tip of the iceberg. I once thought my job was done after I handed over the report. Boy, was I wrong.

Pro Tip: Follow up with homeowners after the inspection. Be available to answer questions. Remember, you’re not just inspecting a house – you’re providing peace of mind. How do you currently handle post-inspection communication?

Struggling to find time for professional development? Home Inspector Huddle provides FREE on-demand training and resources at your convenience.

Wrapping It Up

So there you have it, folks – the five errors that can sink your builder’s warranty inspection program faster than a poorly installed bathtub. But here’s the good news: now that you know these pitfalls, you can avoid them!

Remember, every expert was once a beginner. We’ve all made mistakes, but it’s how we learn from them that counts. So, are you ready to dive into the world of builder’s warranty inspections? Or maybe you’re already swimming and just needed some tips to perfect your stroke?

I’d love to hear your thoughts! Have you encountered any of these errors in your own work? Or do you have any other tips to share? Drop a comment below, and let’s chat. 

And hey, if you found this helpful, why not share it with a fellow inspector? After all, a rising tide lifts all houses – er, boats!

Until next time, happy inspecting! And remember, in the world of builder’s warranty inspections, the only thing we have to fear is… well, these five errors. But now you’re prepared to tackle them head-on. 

Are you making common errors in your builder’s warranty inspections that could be costing you business?

Avoiding these mistakes can help you provide better service and generate more referrals. We can guide you on how to improve your inspections and avoid these pitfalls.

Visit SpeakWithBeth.com for expert tips, chat live at HomeInspectorHelp.com for immediate support, or call us at 706-253-2818 to learn how to perfect your builder’s warranty inspections.

Don’t wait—start delivering better inspections and growing your business today!

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Ken Compton

Home Inspector Coach since 1997

Ken built the largest independent home inspection company in Georgia, growing it to 13 inspectors, 5 schedulers, and additional support staff. Under his leadership, the firm conducted over 32,000 home inspections before he sold it. Now, Ken helps home inspectors increase sales and profits to achieve their personal and professional dreams. Home Inspector Help is a family-owned business that exclusively serves home inspectors, drawing on Ken’s extensive experience in the industry.

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